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Welcome to Fillers Tours & Travel. These Terms & Conditions (“Terms”) govern your use of our website, services, tours, bookings, and any related products (“Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website or services.
Fillers Tours & Travel (“we”, “us”, “our”) is a tours and travel service provider offering curated travel experiences, destination packages, accommodations, activities, and travel-related information.
By using our website, you agree that:
You are at least 18 years old or have legal permission from a guardian.
You will not misuse or interfere with the website’s functionality.
All information you provide is accurate and truthful.
You are responsible for maintaining your account credentials.
We may suspend or terminate your account for violating these Terms.
A booking is confirmed only when:
Required traveler details are submitted.
The deposit or full payment is successfully completed (depending on the package).
You receive a confirmation email or invoice.
Fillers Tours & Travel accepts the following payment methods:
Book Now, Pay Later
Cheques
Bank Transfer
PayPal Standard
M-Pesa
We do not accept other payment methods unless listed on our website.
All prices are shown in the currency indicated on the website. Prices may change without notice but confirmed bookings remain unaffected.
Cancellation policies vary per tour and will be specified in the booking details.
In general:
Refunds (if eligible) will be processed using the original payment method.
Certain tours, offers, or discounted packages may be non-refundable.
Fillers Tours & Travel is not responsible for delays or cancellations caused by airlines, weather, strikes, or force majeure.
You agree to:
Provide accurate personal and travel information.
Ensure your passport, visa, and travel documents are valid.
Comply with local laws and regulations during your trip.
Maintain respectful behavior towards staff and other travelers.
Fillers Tours & Travel is not liable for losses arising from your failure to comply.
Some tours may require a certain level of physical fitness. You are responsible for evaluating your health condition before booking.
Fillers Tours & Travel is not responsible for:
Medical conditions that arise during the trip
Allergic reactions
Health issues caused by pre-existing conditions
We strongly recommend purchasing travel insurance.
Fillers Tours & Travel may modify itineraries when necessary due to:
Weather conditions
Safety concerns
Unforeseen logistical issues
Where possible, an equivalent alternative experience will be provided.
All website content, including images, text, designs, and branding, is the property of Fillers Tours & Travel. You may not copy, modify, distribute, or reproduce any content without written permission.
Fillers Tours & Travel shall not be liable for:
Loss of property
Personal injury
Delays, cancellations, or inconveniences
Third-party service provider issues
Acts of nature or force majeure events
Our liability, when applicable, is limited to the amount paid for your booking.
Some services, such as hotels, transportation, or activities, are provided by third parties. Fillers Tours & Travel is not responsible for their actions, omissions, or service quality.
If you submit reviews, photos, or feedback:
You grant Fillers Tours & Travel permission to use them for marketing purposes.
You confirm you own the rights to the content.
You confirm your content does not infringe on any third-party rights.
Your personal information is handled according to our Privacy Policy.
By using our Services, you consent to the collection and use of your data.
Fillers Tours & Travel reserves the right to update or modify these Terms at any time.
Continued use of our website constitutes acceptance of the updated Terms.
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